If you are not happy with your purchase, OESUP, LLC will give a full refund with proof of purchase if provided within 30 days of purchase (including shipping). Items are not required to be returned to us in order to process your refund.
Please allow 1-2 weeks for your return to be processed.
OESUP, LLC will not issue refunds for products purchased through other entities, such as distributors or retail partners.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns but refunds cannot be issued twice. If you are not happy with our product but purchase it again after a refund has been issued no more refunds will be issued.